Help companies thrive by creating good jobs

The Good Jobs Strategy is a system, rooted in theory and practice, that combines investment in people with operations and job design choices that raise productivity, contribution, and motivation of employees. Companies have used the Good Jobs Strategy to increase productivity, improve customer service and sales, reduce turnover, and build a long-term competitive advantage. We help leaders position their frontlines to delight customers and drive sustained growth.

Since their founding in 2017, The Good Jobs Institute has worked with many companies across industries like retail, hospitality, food service, call centers, distributed services, and healthcare. They bring decades of research and consulting experience to each of their partnerships.