When you build as many websites as we do, you get pretty good at taking care of them

  • CORE MAINTENANCE PLAN
    $99/ MonthBilled annually or $110/monthly
    • Offsite Backups
    • CMS Update Management *
    • Plugin Update Management *
    • Database Optimization
    • Uptime Monitoring
    • Malware Scanning and Cleaning
  • 8 hours per month
    Most Popular
    $699/ MonthBilled monthly
    • 8 Development Hours a Month @ 89/hr. (normally $150/hr)
    • Dedicated WP Technician
    • Assistance with WordPress Changes and/or Updates
    • Basic SEO tasks
    • Priority Emergency Care
    • Site Improvement Suggestions
    • Theme, Plugin, and Core Software Updates
  • 4 hours per month
    $399/ MonthBilled monthly
    • 4 Development Hours a Month @ 99/hr. (normally $150/hr)
    • Dedicated WP Technician
    • Assistance with WordPress Changes and/or Updates
    • Basic SEO tasks
    • Priority Emergency Care
    • Site Improvement Suggestions
    • Theme, Plugin, and Core Software Updates

* WordPress, Magento and other popular CMS platforms are constantly evolving. Sometimes an update to the CMS, Plugins and/or Theme can cause conflicts that need to be resolved. Resolving errors that are caused by these conflicts cost extra but are billed at a reduced rate for maintenance plan subscribers.

What People Are Saying

  • Here are a few comments I've had about my site: WOW!  Love the website!  Especially the shifting tiles and the “Instigator” tab.  It really looks fantastic! A magic box. What a gorgeous website!  Bravissima! Fantastic!  Really fun and really informative!  As Hemingway would say...'it's a good and powerful site...true and honest.'

    Julie Hebert Director, Executive Producer, American Crime
  • LOOKS SO SO fantastic. This has really knocked my socks off! Thank you. I feel it in my business: the competition is scrambling, my phone is ringing off the hook, emails  keep coming in as a direct result and I feel so proud to send people to my site. Amazing job!

    Gina Bradley Owner, Paddle Diva
  • I'm getting so many compliments on the website. Amazing is a frequently used word. Thank you!

    Dr. Sommer White Board Certified Emergency Physician
  • You’re BRILLIANT.  More than almost anybody I’ve ever experienced in the last decade of my career, your choices most hew to my own.  You make original, intuitive, brilliant choices.

    Heathcliff Rothman Executive Director, Everyone Matters
  • The Bureau of Small Projects did much more then just create a beautiful website for our new company. They helped us bring our vision to life! They bring together an incredible expertise in the technology of website design with a creative genius, this produced a website that was more then we had imagined.

    Micki O'Brien, M.A. Aligned Education
  • I can't believe the compliments I'm getting on my site.  Working with the Small Projects Bureau calmed all of my fears about building a website.  David and his team could not have made it easier to build a stunning, professional site. It turned out better than I could have imagined or hoped. My favorite part is how David answered my questions and taught me the reasons behind his choices.  From design to Search Engine Optimization (SEO), these guys do it all.

    Dr. Jonathan Terry
  • I have been directing the development of website for nearly two decades. I rarely put so much trust in an agency, but with the Small Projects Bureau I really let them take the full lead on the creative direction of the website. It worked! We get numerous accolades about our website from donors, visitors, student, and more. I couldn’t be more pleased. What a great team!

    Cindy McCombe Marketing Director, Workshops For Warriors
  • I have to admit, although you weren’t physically here today, your great work had the largest impact on the audience.  The aesthetics of the website absolutely blew everyone away with amazement… much more than my entire presentation!

    Christopher Smith Desta Health, CEO
  • I'm thrilled with the work the Bureau of Small Projects has done!!! They are very creative, have an amazing eye, and have given us SUCH a quality homepage while working within our budget. Not only is their work lovely, but they're lovely to work with -- willing to go above and beyond. We feel very, very lucky to have found them to redesign our site.

    Lori Enterline The Symphonic Jazz Orchestra
  • The Bureau of Small Projects is awesome and goes above and beyond on all our projects!

    Ashish Patel Demand Works Media

Big brand experience put to work for small business

FAQs

How does the billing work?

We sell monthly subscriptions of pre-paid support time for $99 per hour. That time is yours to use now or save for later. Those hours stay credited to your account until you approve The Bureau Of Small Projects to work on your site. As members of our staff work on your request, we subtract time away from this balance, minute for minute. You may upgrade, downgrade, or cancel your subscription at any time. And if you’re not happy at all in your first 30 days, please let us know and we’ll refund your money.

How do I cancel? What is your refund policy?

Email maintenance@mallprojectsbureau.com or call 310-896-2424 at any time to cancel. For refunds, if you are not completely satisfied with the service you receive in your first 30 days as a customer, please let us know and we will refund your complete purchase.

What are your support hours?

Monday through Friday, 9 am to 5 pm for all US timezones. For phone support. Clients with 8hr plans have after hours support.

Do you handle e-commerce websites?

We do! E-commerce sites have special needs. Working with staging environments, merging live and development data, version control, credit card processing, PCI-DSS compliance, HTTPS, integration with fulfillment systems, and more are tasks we’re experienced in.

Where is the Bureau Of Small Projects located?

We are entirely US Based. Our offices are in Los Angeles, but most of the team are spread around the US and work remotely to give you better service in all timezones.

What happens if something breaks during a change?

We immediately roll-back to the backup we created right before the change, then diagnose what went wrong. To avoid this issues, we test most changes on a staging copy of your site hidden from the public prior to doing them on your live website.

After I sign up, how do I get support?

When you sign up your credit card is charged for the first month’s support time you purchased and you are assigned a dedicated account manager, and you receive access to your The Bureau Of Small Projects Dashboard.

You can immediately submit your support requests via a form on your Account Dashboard, email us directly maintenance@smallprojectsbureau.com, or call your dedicated project manager at 310-896-2424. If you email or use the form, your dedicated project manager will typically reply with an hour during business hours.

Which plan is right for me?

It depends with the level of support you need. We offer flexible pricing to accommodate most situations. Do you have one or two changes a month, plus regular upkeep? 1 hour is likely a good fit. Running a store or have weekly updates? 4-8 hours is typical. Ready to make significant changes? Give us a call and we’ll help scope it out. We also have a list of common tasks we do along with time estimates for each.

Can you fix my hacked site and stop it from happening again?

YES! We can fix it, depending on the damage done by the hack. To prevent it from happening, we’ve partnered with  Armor  to provide Enterprise Grade Hardening of websites that sign up for the “Security and Server Hardening“ bundle.

How many requests can I send in each month?

As many as you like. Questions usually are free to answer, and work requests are limited only by the support time you have available on your account. If you’re not certain, just ask. We’re here to help!

Do you offer SEO services?

We do. Including one-off audits, grooming Optimization of MetaData, Optimization of H1, H2, H3… tags, Alt Tag Optimization, Anchor Tag Optimization, Site Map Creation, Link Creation, Optimization of content using Yoast, Submission to directories, Google & Yahoo Sitemap Submissions, Search Engine Submissions, Deep Reporting + 1 Hour Content Building Consultation. Like any form of marketing, SEO done right needs ongoing work with special attention given to your business and its audience. Contact us to talk through a budget and timeline.

Do you host websites?

We do. We offer enterprise grade hosting packages at UltimateCloudPro.com

We are also partnered with the leaders in the hosting industry. From cloud hosting to dedicated servers we leverage our existing relationships to ensure you get the best hosting at the best price. During the discovery phase we will determine the hosting solution that best meets your needs and will work with our partners to find you the best deal. We work with AWS, SiteGround, and WPEngine at the highest levels.

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Money Back Guarantee

Sign-up for a risk-free Maintenance Package with our Money Back Guarantee. If you are not 100% satisfied, we will refund your money no questions asked.

We don’t think you’ll be canceling though. But if you decide we’re not the right fit for you, just cancel your account within your first 30-days for a full refund, or anytime after for a prorated refund of unused service after 30-days. It’s that easy.

We don’t want any customers to leave, but if you do we think you’ll be back. Once you get used to our Maintenance services, you’ll find that no one else will cut it.

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